Business School
Damelin Business School has played a major role in business education and training for over 40 years. The College provides high quality training and business management courses for those who need hands-on skills to advance their careers in the South African business world.
Select a course in Customer Service
DCC Call Centre Management Diploma
Looking to run your Call Centre more effectively, as well as
maximizing your personnel, team and operational performance?
Then this course was designed just for you. Become part of one
of the fastest-growing sectors in South Africa by enrolling today.
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DCC Customer Care Short Course Certificate
Everyone who is involved in sales or who deals with the public
should know how to interact with people in a professional
manner. This informative short course will teach you the ins and
outs of dealing with both clients and colleagues, telephonically
and face-to-face. You will gain confidence and enhance your
people skills in order to provide the best service.
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DCC Customer Relationship Management Short Course Certificate
This short course focuses on attracting and retaining customers
through excellent service, cooperation, trust, commitment
and the sharing of information. It is designed to improve
your competence in the fields of sales, account management,
marketing customer service, and contact centre operations.
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Business School
- Bookkeeping »
- Business Administration »
- Clerical Administration »
- Credit Management »
- Customer Service »
- Finance and Accounting »
- GCX Carbon Footprint »
- Human Resource Management »
- Import and Export Management »
- Local Government: Management and Finance »
- Logistics and Supply Chain Management »
- Management »
- Marketing »
- Office Administration »
- Paralegal Studies »
- Project Management »
- Public Relations »
- Secretarial »